Privacy Policy

1. Introduction

Welcome to ks88. We are committed to protecting your privacy and handling your personal information with transparency, integrity, and care. This Privacy Policy explains what data we collect from you, how we use it, with whom we share it, and the rights you have regarding your information when you use the ks88 platform at ks88.games.

By accessing or using the ks88 platform, you acknowledge that you have read, understood, and agreed to the terms set out in this Privacy Policy. This policy applies to all users of our website, mobile interface, and any associated services provided by ks88, including cricket betting, live casino, slots, crash games, and fish shooting games.

2. Information We Collect

We collect several categories of personal information from you in order to provide a safe, legal, and enjoyable gaming experience. The categories of information we collect are detailed below.

Identity and Account Information

• Full name, username, and date of birth (to verify you are 21 years of age or older)
• Email address and mobile phone number
• Residential address (city, district, division) in Bangladesh
• Government-issued identification documents for KYC verification
• Profile photo where required for account verification

Financial and Transaction Information

• Payment method details, including bKash, Nagad, Rocket, Upay mobile wallet numbers
• Deposit and withdrawal transaction history and amounts in BDT (৳)
• Card details (Visa, Mastercard) where applicable — stored in tokenized or encrypted form only
• Records of bonuses claimed, wagering activity, and cash-out requests

Technical and Usage Information

• IP address, device type, operating system, and browser details
• Session data including login timestamps, pages visited, and game interactions
• Location data at the country and city level where permitted by your device

3. How We Use Your Information

ks88 uses the personal information we collect for the following lawful purposes:

• Account creation, identity verification (KYC), and management of your ks88 account
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard
• Providing customer support and responding to your queries or complaints
• Personalizing your gaming experience, including game recommendations and promotional offers
• Fraud detection, prevention of money laundering, and responsible gaming monitoring
• Communicating important updates, security alerts, and promotional communications (where you have opted in)
• Complying with applicable legal and regulatory obligations

4. Sharing of Your Information

ks88 does not sell your personal information to third parties. We share your information only in the limited circumstances described below.

Service Providers and Partners

We engage trusted third-party service providers to help deliver our platform — including payment processors (bKash, Nagad), game technology providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi), KYC verification partners, cloud infrastructure providers, and customer support tools. These partners process your data only as necessary to perform services on our behalf and are contractually required to keep it confidential.

Legal and Regulatory Disclosure

We may be required to disclose your personal information to law enforcement agencies, regulatory bodies, or courts if we are legally obligated to do so. In such cases, we will share only the minimum information necessary to comply with the applicable legal requirement.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of ks88's business assets, your personal information may be transferred to the relevant successor entity. You will be notified in advance of any such transfer, and this Privacy Policy will continue to govern the handling of your data.

5. Cookies and Tracking Technologies

ks88 uses cookies and similar tracking technologies to enhance your experience, maintain your session, and improve the performance and security of our platform. The types of cookies we use include:

• Essential cookies — required to keep your account session active and the site functioning correctly
• Analytics cookies — used to understand how users navigate the site so we can improve layout and content
• Preference cookies — used to remember your language, region, and display settings
• Security cookies — used to detect and prevent fraudulent login attempts and protect your account

You may disable non-essential cookies through your browser settings; however, doing so may affect the functionality of certain features on the ks88 platform.

6. Data Retention

We retain your personal information for as long as your account remains active or as necessary to provide our services. We also retain data for a reasonable period after account closure to comply with our legal obligations, resolve disputes, enforce our agreements, and prevent fraud.

Transaction records and KYC documentation may be retained for up to 5 years in accordance with applicable anti-money laundering and financial compliance requirements. Upon expiry of the relevant retention period, your data will be securely deleted or anonymised.

7. Security of Your Data

ks88 takes the security of your personal information seriously. We implement industry-standard technical and organisational measures to protect your data from unauthorised access, loss, misuse, or alteration. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, secure data storage with access controls, and regular security audits.

Payment details including bKash and Nagad wallet numbers are processed through secure, encrypted channels. Sensitive financial data is never stored in plain text. We also use two-factor authentication options and account activity monitoring to detect suspicious logins.

8. Your Rights

As a user of the ks88 platform, you have the following rights regarding your personal information:

• Right of access — you may request a copy of the personal data we hold about you
• Right of correction — you may ask us to correct inaccurate or incomplete personal data
• Right of erasure — in certain circumstances you may request deletion of your personal data
• Right to restrict processing — you may ask us to pause how we use your data in specific situations
• Right to data portability — you may request a structured, machine-readable copy of your data
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact our support team at [email protected]. We aim to respond to all data rights requests within 30 days. In some cases, legal or regulatory obligations may limit our ability to fulfill certain requests.

9. Third-Party Services and Links

The ks88 platform integrates with third-party game providers (such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and others) and payment service partners (such as bKash and Nagad). These third parties operate under their own privacy policies and data practices. We recommend reviewing their policies when interacting with their services through our platform.

ks88 is not responsible for the privacy practices or content of any third-party services. Our Privacy Policy governs only the data we collect and process directly.

10. Age Restriction and Children's Privacy

ks88 is strictly an adult gaming platform. We do not knowingly collect, store, or process personal information from any individual under the age of 21. Our registration process includes age verification steps to prevent underage access to our platform.

11. Changes to This Privacy Policy

ks88 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users by email or in-platform notification.

Your continued use of the ks88 platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we protect your data.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way ks88 handles your personal information, please do not hesitate to contact our dedicated support team. We are available around the clock to assist you.

Email: [email protected] (plain text — not a clickable link). Our support team operates on Bangladesh Standard Time (BST, UTC+6) and aims to respond to all privacy-related enquiries within 2 business days.